Discover our support categories

Navigate through these support categories to find tailored solutions for your iPrimus services.
Account
Internet
Mobile
Home Phone
Relocating?
Log a Fault
Setup guides

Network Status

Encountering network problems? Check our network status map to see if there's an ongoing outage in your area.
Terms & conditions
Important things to know

Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our services.