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As soon as you receive your SIM card contact our Live Chat team or activate over the phone on 1300 455 912.

Sim activation timings

It can take up to four hours for a new number to activate or if you are porting in to us from another provider, this can take up to two days.

Requesting a replacement SIM card can be done by contacting our Live Chat team

Get in touch

Customer service 13 17 89
9am - 6pm (AEST) Mon - Fri
[email protected]
Sales enquires 13 17 89
9am - 9pm (AEST) Mon - Fri
9am - 6pm (AEST) Sat - Sun
Technical support 13 17 89
9am - 9pm (AEST) Mon - Fri
9am - 6pm (AEST) Sat - Sun
[email protected]