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Major Incident# INC32080349

Status: Open   

Status:Open
Description:Regional Outage in Traralgon caused by fibre damage in the Yarraman area near Dandenong
Outage Impact:NBN Services
Affected Region:VIC
Start Date/Time:16/10/2025 05:19:00 AEDT
Next Update:16/10/2025 10:00:00 AEDT
Estimated Time of Restoration (ETR):Under investigation - Field and Fibre technicians have arrived on site and are currently assessing the extent of the damage
Outage Type:Outage
Product Group:ACMA Event SLO - Network
Scale:Suspected 1,000+ services
Other:We will directly communicate updates and resolution with impacted end users.  Should you need assistance, please contact us https://www.iprimus.com.au/contact-us

Network Advisory Notice

Updated 19 September 2025 - 11:00pm

Event has been closed

Next update: n/a
Resolved as of 4pm 18 July 2025

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NBN Service Disruptions (East Coast NSW)

Updated 7 July 2025 - 5:00pm

Event has been closed

Next update: n/a

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20 May 2025

NSW Flood Advice

Please ensure you have your emergency life support registered with your energy provider.
If you are in an emergency, call 000 now.

Additional Resources:

If you have been impacted by storms and floods, help is available.

For mental health support, call the NSW Mental Health Line on 1800 011 511 or Lifeline Australia on 13 11 14.

For Aboriginal and Torres Strait Islander crisis support, please call 13YARN Australia on 13 92 76.

For free health advice anytime day or night call Healthdirect on 1800 022 222.

Returning home after severe weather may be delayed if the area is unsafe. Keep up to date on the latest warnings from NSW SES and any road closures via Live Traffic NSW.

Once you return home, there may be hazards. Keep safe when cleaning up. For health advice to reduce your risk of injury, sickness or infection during and after a natural disaster, visit NSW Health. What to do immediately after a flood or storm.  


Source: https://www.nsw.gov.au/emergency/floods/recover/flood-recovery-updates