NSW Flood Advice

Please ensure you have your emergency life support registered with your energy provider.
If you are in an emergency, call 000 now.

Additional Resources:

If you have been impacted by storms and floods, help is available.

For mental health support, call the NSW Mental Health Line on 1800 011 511 or Lifeline Australia on 13 11 14.

For Aboriginal and Torres Strait Islander crisis support, please call 13YARN Australia on 13 92 76.

For free health advice anytime day or night call Healthdirect on 1800 022 222.

Returning home after severe weather may be delayed if the area is unsafe. Keep up to date on the latest warnings from NSW SES and any road closures via Live Traffic NSW.

Once you return home, there may be hazards. Keep safe when cleaning up. For health advice to reduce your risk of injury, sickness or infection during and after a natural disaster, visit NSW Health. What to do immediately after a flood or storm.  

Source: https://www.nsw.gov.au/emergency/floods/recover/flood-recovery-updates 

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Cyclone Alfred update

nbn support

To support customers affected by Cyclone Alfred, we are working closely with NBN to provide assistance, including offering a credit for customers who have experienced downtime. If you are eligible for this package you will receive a credit on your account automatically, there's no need to do anything.