iPrimus is retiring services delivered over PSTN copper technology.
From 1st March 2026, your Home Phone service will no longer work.
Related
What do I need to do to stay connected?
Will emergency calls (Triple Zero) still work after disconnection?
iPrimus will no longer provide Internet services using ADSL copper technology, which means all ADSL based Internet services will stop working from 1 March 2026.
This change is part of a broader simplification of our product offering, allowing us to focus on delivering fast and reliable Internet services on the nbn™ network.
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What do I need to do to stay connected?
iPrimus is simplifying its product offering and will no longer provide Mobile Broadband services from 1st March 2026.
This means your existing MBB service will stop working on that date.
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iPrimus is simplifying its product range so we can focus on delivering fast and reliable Internet services on the nbn™ network. As part of this change, the 4G Backup service will no longer be offered.
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When will the 4G Backup service stop working?
iPrimus will no longer be managing Fetch services. Your Fetch account is being transitioned so that Fetch can manage your service directly going forward.
iPrimus is simplifying its product offering and will no longer provide Legacy VoIP services from 1st March 2026.
This means your existing VoIP Phone service will stop working on that date.
Related
What do I need to do to stay connected?
Will emergency calls (Triple Zero) still work after disconnection?