iPrimus will no longer provide Internet services using ADSL copper technology, which means all ADSL based Internet services will stop working from 1 March 2026.
This change is part of a broader simplification of our product offering, allowing us to focus on delivering fast and reliable Internet services on the nbn™ network.
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What do I need to do to stay connected?
If nbn® is available at your premise you’ll need to sign up to an nbn™ plan with any provider (including iPrimus).
Otherwise, you will need to find an alternate solution.
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Why is my ADSL service being disconnected?
If you take no action, your ADSL Internet service will stop working on 1st March 2026.
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Why is my ADSL service being disconnected?
What do I need to do to stay connected?
No. There are no early termination or exit fees for your plan.
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Why is my ADSL service being disconnected?
If you’re using a modem supplied by iPrimus, you don’t need to return it.
If you no longer need the modem, we encourage you to recycle it responsibly through your local council’s e waste recycling program or an accredited e-waste collection point.
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Why is my ADSL service being disconnected?