iPrimus is simplifying its product offering and will no longer provide Legacy VoIP services from 1st March 2026.
This means your existing VoIP Phone service will stop working on that date.
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What do I need to do to stay connected?
Will emergency calls (Triple Zero) still work after disconnection?
If nbn® is available at your premise you’ll need to move to an nbn® plan that includes a VoIP home phone service.
Otherwise you will need to find an alternate solution.
Related
Why is my VoIP Phone service being disconnected?
Will emergency calls (Triple Zero) still work after disconnection?
Are there any cancellation or exit fees?
If you take no action, your VoIP Phone services will stop working from 1st March 2026.
Related
Why is my VoIP Phone service being disconnected?
What do I need to do to stay connected?
Will emergency calls (Triple Zero) still work after disconnection?
No, after 1st March 2026 you will not be able to make Triple Zero calls from your VoIP phone.
Medical alert systems and back to base alarms will also stop working.
Related
Why is my VoIP Phone service being disconnected?
What do I need to do to stay connected?
Are there any cancellation or exit fees?
No. There are no early termination or exit fees.
Related
Why is my VoIP Phone service being disconnected?
What do I need to do to stay connected?
Will emergency calls (Triple Zero) still work after disconnection?