You can have up to five iPrimus email addresses with your account, including your primary email address.

Having an iPrimus e-mail requires an active Internet(NBN/ADSL) Service with us, we do not offer an e-mail only service.

Once you cancel your internet service, your e-mail will be cancelled too. Please back-up your e-mails before requesting for cancellation.

Full webmail mailbox

Your webmail has 50MB of space. If it’s full, you’ll need to delete items in your inbox.

90 days of storage

Sometimes, and without notice, we’ll delete our mail server of any emails older than 90 days, any emails that are larger than the volume limit, as well as any emails that breach our Service Schedule.

Access your webmail service by logging into webmail with your iPrimus email address and password.

If you’ve forgotten your Account Toolbox password, you can reset it here.

If you have forgotten your primary e-mail password, you can reset it through your Account Toolbox. For secondary e-mail password inquiries, please contact our Technical Support team.

Get in touch

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Did you know most enquiries can be answered or submitted via our website? Visit our Support Page for more information.
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E-mail us at [email protected]


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